Startup to Industry Titan

The Unstoppable Rise of Skit.ai

In the bustling landscape of Indian startups, one company has made remarkable strides in revolutionizing customer interactions through artificial intelligence. Skit.ai, formerly known as Vernacular.ai, has emerged as a shining example of innovation and growth in the AI-powered voice automation sector. Let's dive into the inspiring journey of how **Skit.ai** transformed from a small startup to a game-changer in the global conversational AI industry.

The Genesis of a Voice AI Pioneer

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Image Source: https://www.forbes.com/profile/vernacularai/

***Skit.ai** has been recognized on Forbes' 30 Under 30 Asia Startups list for 2021, a testament to its groundbreaking innovation and rapid growth.*

Founded in 2016 by Sourabh Gupta and Akshay Deshraj, Skit.ai began with a vision to bridge the gap between businesses and customers through intelligent voice interactions. The founders recognized a significant challenge in the Indian market: the need for multilingual voice solutions that could cater to the country's diverse linguistic landscape.

Initial Challenges

Skit.ai faced several hurdles in its early days:

  1. Developing accurate voice recognition for multiple Indian languages: India’s linguistic diversity presented a unique challenge in creating a voice AI that could understand and respond in various dialects and accents.
  2. Building trust in AI-powered customer service solutions: Convincing businesses to adopt AI in customer service required proving the technology’s reliability and effectiveness.
  3. Competing with established global players in the voice AI space: Competing with well-funded international companies required innovative strategies and robust technology.

Crafting a Winning Strategy

Skit.ai's growth trajectory is a testament to its innovative approach and strategic decision-making.

Here's how they made problems into chances:

Focus on Vernacular Languages

By prioritizing support for multiple Indian languages, Skit.ai tapped into an underserved market, gaining a competitive edge. This focus allowed them to cater to a wide range of customers and stand out in a crowded market.